Privacy Policy

Privacy & Security Policy 2025

This policy outlines the privacy and protection of your data and the reasons we may hold personal information and why. We are committed to ensuring that all personal information handled by Olivia Bell trading as Blissful Bakes Cake Emporium will be held legally and to the current government standards.

Our contact details 

Name: Olivia Bell trading as Blissful Bakes Cake Emporium

Address: 19 Chiltern Close, Princes Risborough, HP27 0EA

Phone Number: 07871 355890

Whose personal data might we need to hold?

Any data held will be in relation to a requirement from a customer. For example, potential customers requesting quotations, or current customers who have previously ordered or made contact with us.

What personal data might we require or hold and how will it be used/processed?

We may need personal information to complete your orders or obtain a quotation. However, any data is kept to a minimum. Examples of what we may need and why are as follows:

Ø Full Name of customer (personal or business)

o This information is required to raise and send an invoice.

Ø Email Address or Home Address / Billing Address (personal or business)

o This information is needed to raise and send an invoice to a customer

Ø Contact Number (personal or business)

o This information is needed to contact a customer regarding their quote, order or potential future enquiries. 

We will not request, require nor record ‘special categories’ of personal data such as; Gender, Health, Religion etc. with the exception of requiring gender upon request from a customer, for example a personalised bake, such as a ‘new baby’ gift where a specific gender is requested by the customer.

Data may be used to contact you for future quotations or promotions. If you do not wish to be contacted in this manner, please confirm to us and we will opt you out of future correspondence which does not relate to a firm booking or quotation request by you.

How long will your data be stored?

Any personal data required for a quotation or booking will be held for as long as you are a customer with us, and usually for 6 years after as required by law. After this point it will be destroyed and deleted from our files.

Will personal data be kept safe?

Any personal data held will be password protected and appropriate computer security will be kept up to date

Your data protection Rights

Under data protection law, you have rights including:

Ø Your right of access - You have the right to ask us for copies of your personal information. 

Ø Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Ø Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Ø Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Ø Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Ø Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us blissfulbakescakeemporium@gmail.com to make a request. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing blissfulbakescakeemporium.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk